Vendor / Resource Manager – Global Market Research
About the Role
Cultural Traits is looking for an experienced Vendor / Resource Manager to manage, coordinate, and scale our global network of research vendors and resources across India, Asia, Europe, and Latin America.
This role plays a critical part in ensuring smooth research operations, reliable partner delivery, cost efficiency, and consistent data quality across qualitative and quantitative market research projects.
The ideal candidate will have hands-on experience working with fieldwork agencies, recruiters, moderators, translators, and research partners across multiple regions and time zones.
Key Responsibilities
Vendor Management & Coordination
- Identify, onboard, and manage research vendors across India, Asia, Europe, and LATAM
- Build and maintain strong relationships with recruitment partners, field agencies, moderators, translators, and support vendors
- Act as the primary point of contact for vendor communication, timelines, and deliverables
Resource Planning & Allocation
- Allocate the right vendors and resources based on project scope, geography, timelines, and budget
- Coordinate availability of moderators, recruiters, translators, and operational support teams
- Ensure optimal utilization of internal and external resources
Costing, Negotiation & Budget Control
- Request, review, and negotiate vendor quotations across markets
- Ensure cost competitiveness while maintaining high data quality standards
- Track vendor costs and project budgets to ensure financial discipline
Quality & Compliance Oversight
- Ensure vendors adhere to recruitment criteria, data quality standards, and ethical research practices
- Monitor fieldwork progress, proactively identify risks, and resolve delivery issues
- Conduct post-project vendor performance reviews and maintain scorecards
Operational Support
- Work closely with project managers and research leads on multi-country studies
- Manage timelines and coordination across different time zones
- Maintain updated vendor databases, rate cards, contracts, and performance records
Required Experience & Skills
- Minimum 3 years of experience as a Vendor Manager, Resource Manager, or Operations Manager in market research or a related industry
- Proven experience managing vendors across India, Asia, Europe, and LATAM
- Strong understanding of qualitative and quantitative research operations
- Experience working on multi-country, multi-language projects
- Excellent negotiation, coordination, and stakeholder management skills
- Ability to handle multiple projects simultaneously in a fast-paced environment
- Strong attention to detail with a problem-solving mindset
Preferred Qualifications
- Experience working with global market research agencies or consulting firms
- Familiarity with cultural nuances and recruitment challenges across regions
- Experience managing freelance moderators, translators, and niche recruitment vendors
- Comfortable working across global time zones
Compensation Details (India-Based Role)
Current CTC:
Please mention your current Cost to Company (CTC) in INR (annual).
Expected CTC:
Please mention your expected CTC in INR (annual), along with your notice period.
Compensation will be competitive and aligned with experience, regional exposure, and operational expertise.
Why Join Cultural Traits?
- Work on global market research projects across emerging and developed markets
- Be part of a culturally diverse, international research network
- High-ownership role with exposure to global clients and markets
- Opportunity to build and strengthen vendor partnerships worldwide
How to Apply
Interested candidates are requested to share:
- Updated CV
- Current CTC
- Expected CTC
- Notice period
- Brief summary of regions handled (India / Asia / Europe / LATAM)